[Sugester V2 EN](https://sugester.intum.pl/kb/sugester-v2-en.md) / [CRM](https://sugester.intum.pl/kb/sugester-v2-en/crm.md)

# [CRM Notes — Contact History](https://sugester.intum.pl/kb/sugester-v2-en/crm-notes-contact-history.md)

CRM notes allow you to document the history of interactions with the client — phone calls, meetings, agreements, observations.

## Title

The title of the note — a brief description of the subject (e.g. "Conversation with the director", "Meeting at the client's office").

## Content

The full content of the note. Description of the conversation, agreements, conclusions. You can use formatting.

## Note date

The date when the event described in the note took place. It may differ from the date the note was created in the system.