[Sugester V2 EN](https://sugester.intum.pl/kb/sugester-v2-en.md) / [CRM](https://sugester.intum.pl/kb/sugester-v2-en/crm.md)

# [CRM Statuses — Stages and Labels](https://sugester.intum.pl/kb/sugester-v2-en/crm-statuses-stages-and-labels.md)

CRM statuses are used to mark the stages of contacts, sales opportunities, and customers. You define your own statuses tailored to the sales process in your company.

## Name

The name of the status displayed in forms and on lists (e.g. "New", "In Progress", "VIP", "Completed").

## Description

Description of the status — when to use it, what it means. Visible only in the admin panel.

## Color

The color of the status displayed next to contacts and opportunities. It facilitates quick identification of the stage on lists.

## Priority

The order of displaying the status on lists and in filters. A lower number = higher priority (displayed earlier).